

If the connection works but you can’t open Outlook, your browser or other apps, see our guide on what to do when you can connect to a wireless router but not the internet. After each step, try to open Outlook and check if it works again. Whatever the reason for Outlook not opening on your device, there are several simple and advanced troubleshooting steps you can use to fix Outlook issues.

Your Mac to use Exchange, or configure the Mac using the ExchangeĬonnect to an Exchange server with Autodiscover enabled:

You have the required information, you can either manually configure

The Exchange password, which is also generated for each user. The Exchange user name, which is generated by the administrator for The fully qualified domain name for the organization’s ClientĪccess Server (CAS), typically expressed in the format: Pieces of information from the server administrator: To connect a Mac to an Exchange server, you’ll need the following I'm assuming the same will apply to configuring the Mail app on an iPad. Afterwards the administrator can disable Auto-Discovery if it is deemed undesirable.Īpple's documentation for connecting to a Macintosh says the following. You should have the Microsoft Exchange Server administrator to enable Autodiscover in Outlook Web Access for the time it takes you to first authenticate your Mail program on your iPad.
